The AdyLShop monthly subscription: how does it work?

How do subscriptions work?

Subscriptions are automatically renewed every month and products will be automatically shipped by the store after each successful renewal.
The system will automatically charge your credit card each month and you will receive the products directly at your home, without needing to place an order yourself!

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel a subscription at any time in your customer portal.

The customer portal is accessible via the magic link you received in the email sent during your first subscription order in the store or by clicking on "login" in the store menu.

How can I skip or reschedule a payment?

You can skip or reschedule a payment in the customer portal. Each scheduled delivery will have a “Skip Payment” button next to it, which you can use to skip the payment.
You can reschedule the payment by clicking on the “Reschedule” button next to the delivery date.

What happens if the payment cannot be processed?

If the subscription renewal fails because the payment could not be processed, you will receive an email containing a link allowing you to securely update your payment method.

When shoud I subscribe?