Shipping in France
Home delivery: orders are shipped within 5 business days via tracked letter with La Poste.
International Shipping
AdyLShop ships internationally! Some countries are excluded from shipping. Shipping rates may vary depending on the destination country. Orders are shipped within 5 business days via La Poste.
Return Policy
AdyLShop accepts returns. Items must be unused, in the same condition as received, and in their original packaging.
Return shipping costs are the responsibility of the customer. The order amount, excluding shipping fees paid by the customer, will be refunded to the original payment method within 5 business days.
To request a return, please use the contact form and include your order number and the reason for the return. The request must be made within 30 days of purchase. A response will be sent within 3 business days.
Refunds
Once the returned item is received by AdyLShop, it will be inspected to determine its eligibility for a refund. If approved, the refund will be processed using the original payment method. The refunded amount corresponds to the price of the returned item and does not include shipping costs (non-refundable).
Exchanges
Exchanges are accepted only for damaged or defective items. An exchange request must be submitted via the contact form. AdyLShop may request photos of the damaged items. You will receive a response by email within 3 business days with further instructions.
Return Shipping
Returned items must be shipped in appropriate packaging, at the customer’s expense. Return shipping costs are non-refundable. In the case of a refund, original shipping fees are not refunded.